RestAssure. Hospitality Peace of Mind at Check-in

A Simple Guest Support Solution for Hoteliers.

Give your guests added confidence from the moment they arrive. 

What is RestAssure?

RestAssure™️ is a 24/7 Guest Support & Resolution Program designed to create better experiences for both guests and hotel management.

Our program provides hotel teams with simple tools, guidance, and a clear process for resolving guest issues — right at the front desk. No lengthy paperwork. No complicated approvals. Just fast, consistent guest service that protects your reputation and keeps guests coming back.

A couple checks in at a hotel reception easily with RestAssure, smiling as a staff member hands them a key card.

What Guest Concerns Can We Resolve?

Rest Assure provides hotel teams with an easy, consistent way to handle guest issues without the stress, delays, or uncertainty.

From everyday mishaps to unexpected events, we help hotels respond quickly and professionally. Our efforts keep guests happy and protecting your brand reputation.

 Accidental Property Damage

Shattered glass pieces on a reflective surface with a blurred hotel room in the background.

   No more charging guests or arguing 
   over wine spills or broken TVs.

List of Guest Situations You Help With:

A healthcare professional shows a tablet to an elderly patient, both smiling with RestAssure.

 

Guest Incidents Involving Injury or Medical Concerns Should Be Reported Immediately Through Rest Assure’s Online Support Portal.

 

This ensures proper documentation, guest communication, and guidance for hotel staff.

  Injury Related Guests Incidents

 Stolen or Missing Guest 
  Personal Items

A person in a maroon vest holding a black striped suitcase near a luggage cart. White luggage damage is covered with RestAssure.

    Laptop gone? Designer bag damaged 
     by staff? We've got it.

  Pet-Related Incidents or 
  Accidental Damage

Shattered glass pieces on a reflective surface with a blurred hotel room in the background.

  New innovative offer coming soon!

“Since we started using RestAssure, we’ve stopped arguing with guests about damage and started focusing on service again.”

Hotel GM, Florida

Do you have any more questions?

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